Terms of Service

Last updated: 01 Jul 2026

Acceptance of Terms

By accessing and using KrenX Tour (tour.krenx.in), you accept and agree to be bound by these Terms of Service. If you do not agree, please do not use our platform.

Use of Service

KrenX Tour is an online travel booking platform. You agree to use the service only for lawful purposes and not to misuse, hack, or interfere with our systems. Users must be 18+ to make bookings.

Booking & Payment

All bookings are subject to availability. Prices are dynamic and may change. Payment is required to confirm a booking. We accept UPI, cards, and net banking. Convenience fee is non-refundable.

Cancellation

Cancellation is subject to our Cancellation Policy. Refunds are processed to the original payment method. We are not liable for cancellations by operators.

Liability

KrenX Tour acts as an intermediary between travelers and service providers. We are not liable for delays, cancellations, or service quality of bus operators, railways, or taxi providers.

Governing Law

These terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of courts in Malda, West Bengal, India.

Contact

For queries about these terms, email legal@krenx.in or contact us at support@tour.krenx.in.