Last updated: 01 Jul 2026
We collect personal information such as name, email address, phone number, and payment information when you register or make a booking. We also collect usage data including IP address, browser type, and pages visited.
Your information is used to process bookings, send confirmation emails and e-tickets, provide customer support, send promotional offers (with your consent), and improve our services.
We implement industry-standard security measures including SSL encryption, secure payment processing via Razorpay, and regular security audits to protect your data.
We do not sell your personal data. We share data only with bus operators, railway services, and taxi providers necessary to fulfill your booking, and with payment gateways for transaction processing.
We use cookies to maintain your session, remember preferences, and analyze site traffic. You can disable cookies in your browser settings, but this may affect site functionality.
You have the right to access, update, or delete your personal information. Contact us at support@tour.krenx.in to exercise these rights.
For privacy concerns, email us at privacy@krenx.in or write to Krenx Technologies Private Limited, Malda, West Bengal, India.